Heavy Duty Dealership Consulting & Podcast
Providing Solutions to Commercial Vehicle Dealers
How We Can Help
About Us
I am a business professional with over 26 years experience within truck dealerships and an OEM which includes brands of International, Peterbilt, Kenworth, Isuzu and Hino. I have had a successful track record for meeting all goals set for revenue generation, profitability and employee retention with customer satisfaction. Our goal is improve your dealership sales by implementing a playbook across your locations using the best practices in terms of process, dealer organization and all the supporting tools necessary in making your location a success.
Parts Department
- MDI‘s and Inventory Control
- Increase Sales & GP
- Core Management - Clean and Dirty
- Outside Sales Growth and Account Reviews
- Pricing Structures for All Accounts
- Delivery Strategies
- Call Center & Phone Room Advantages
- Compensation Reviews
- Managing Talent and Incentives
- AOR Potential & Parts Lead Identification
- Assigned Account List Review
Service Department, Mobile Truck & Body Shop
- Triage Importance
- Technician Recruiting & Retention
- Technician Training
- Mobile Truck Billing
- Outside Service Sales
- Service Policies & Procedures
Dealership
- Customer Value Proposition Development
- Budget & Expense Reviews
- Financial Reviews
- Asset Protection & Loss Prevention
- Dealership Marketing
- OEM KPI Reviews
- Overall Customer Service & Brand Recognition
- Management Guidance
- Keeping Business Internal